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Cookie & Privacy Policy

COOKIE POLICY

This cookie policy applies to the use of cookies on dakotamidleton.com This website is owned Dearbhile Burke t/a Dakota, 47 Main Street, Midleton, Co. Cork. We use cookies and similar technologies (e.g. pixel tags). These technologies are all small data files that are placed on your device (computer, phone, tablet etc.). In this policy and in our Privacy Policy we simply use the term “cookie” to describe them all. Below you can read more about the cookies we use and find guidance of how to deny and deactivate/delete cookies. Some of the cookies we use collect personal data. Please read about how we process personal data in our Privacy policy.

What are cookies?

A cookie is a small data file that is attached to your computer's hard drive, smartphone or other IT equipment. It enables your device/IP address to be recognised and information to be collected regarding the pages you visit, the choices you make and the functions you implement. We use our own cookies as well as third-party cookies. A third-party cookie is a cookie which is created and placed by external partners, e.g. partners that provide content for our websites, suppliers of some of our functions on the websites, or programmes that we use for analysis and marketing. Through the third party cookies, these external partners may collect personal data such as your IP address and information about your browsing behaviour. 

Why we use cookies

We use cookies for tracking you and your behaviour on our website, social media platforms and other thirds party websites in order for us to give you a better user experience on our website and to remember the choices you are making when using it, for example your choice of country. We also use cookies to constantly improve the content and functions you encounter on our website. We furthermore use cookies to target our marketing so that it matches your interests and to generate statistics regarding use of our websites. Overall our cookies can be divided into these three categories:
(1) functional cookies,
(2) analytical cookies and
(3) marketing cookies.

(1) Functional cookies

Functional cookies make the site work better. We use these cookies to temporarily save information from your session (website visit), e.g. saving items you added to your basket or remembering what you added into a form. Some of the functional cookies are necessary cookies. This means that these cookies are necessary to make the website work. You cannot deny or disable cookies qualifying as necessary cookies.

(2) Analytical cookies

Analytical cookies allow us to measure the performance of our website and social media profiles by recognising and counting number of visitors and by seeing which products our visitors view and are interested in or which marketing campaigns/activities they engage with. This helps us to improve and develop the services and products, we offer our customers and our marketing initiatives. In this regard, we may collect information about your device, e.g. your screen resolution and browser, and information about your internet connection, e.g. your IP address. Through these analytical cookies we also register from which page our visitors came to our websites, and our visitors’ browsing on our sites, e.g. when and how long our sites were visited, what functionalities were used and what products were viewed. All this information is only used on an aggregated level, meaning that it cannot be directly linked to you.

(3) Marketing cookies

On our websites you will see recommendations and promotions and we may also provide advertisements and marketing activities/campaigns on other websites and social media networks. In order to keep these recommendations, promotions and advertisements relevant for you, we use marketing cookies. The marketing cookies we use collect information about your browsing behavior, e.g. which products you have shown interest in on our websites and other websites, which marketing campaigns/activities you engage in as well your device ID and geolocation based on your IP address. This information may be combined with information related to your order history, past correspondence and profile information as well as with other information which you have provided to our advertising partners or which they have collected themselves. Our partners may use cookies to collect information when you visit our website. We also use cookies to track your journey to other websites in order to present you with ads on such websites. We use that information to personalize the marketing ads shown to you.

Cookie consent

When you visit our website [and app(s)] for the first time you are asked to provide your consent to cookies being placed on your device. You can choose to accept all cookies or you can customize your cookie settings so only some of the above categories of cookies are placed on your device. You can also choose to deny all cookies except for necessary cookies which are cookies that are necessary for the website to work properly. You should be aware that if you choose to deactivate/deny certain cookies, we cannot give you the best possible user experience on our website as there may be services and functions that you cannot use because they require cookies to remember the choices you are making. If the cookies are amended or the cookie policy is significantly changed you will be asked to provide a new consent the next time you visit our website [and app(s)]. At all times you are able to withdraw your consent or amend your cookie settings.

Links to other websites

If you use a link from our websites to a third party's website, you should be aware that cookies may also be used on such third party websites which are not covered by this policy. We encourage you to examine such websites' cookie policies.

How to delete and avoid cookies

As cookies are not stored in our systems but locally on your device, we are unable to retrieve or delete cookies. However, you can delete existing cookies on your device and generally deactivate the use of cookies by following the guide below.

Internet Explorer Mozilla Firefox Google Chrome Safari iOS

 

WHAT IS OUR PRIVACY POLICY?

This privacy policy applies to the processing of personal data that we collect or you submit when you visit thefounded.com.

Dearbhaile Burke T/a Dakota is the data controller of the personal data covered by this privacy policy.

Overview

1. Our statement on privacy
2. Collecting & using your personal data
3. Sharing personal data
4. Transferring data outside the EU
5. How long do we store your data?
6. Your rights

1. OUR STATEMENT ON PRIVACY

As part of your shopping experience with us, we want to ensure you that we protect and respect your privacy and handle all your personal data with care.

We uphold the following principles when handling your personal data:

1. We collect and store data for these main purposes:
- Packing and delivering your order
- Customer service
- Improving your user experience
- Marketing
- Fraud prevention
- Regulatory requirements

2. We only collect data that we need for the purposes mentioned above

3. We delete your personal data when we no longer need it

4. We do not sell your data

5. We keep your data secure

Below you can read more about how and why we collect and store your personal data – and who we share it with.

You can also read about how you can exercise your privacy rights, e.g. how to request access to your personal data.

2. COLLECTING & USING YOUR PERSONAL DATA

Fulfilment of your order

To handle your order, we need some information from you. When you place an order with us, you provide us with your name, address, email, phone number, payment method and, of course, which products you wish to purchase. We use the information to fulfil your order including sending an order confirmation and packing and delivering your order.

Customer Service

When you contact our customer service via email, chat or phone etc., we will register the personal data that you provide to us. Our customer service has access to all information about your order, so we can help you in the best possible way, whether you have questions about the status of your order, or if you need to return an item. Our customer service is also able to see any previous correspondence with you as this allows us to provide you with a better service.

Improvement of your user experience

We constantly strive to give you the very best user and shopping experience on our website. We do that in different ways, but an important part of it is via browsing behaviour on our site as well as our social media platforms in order for us to improve the user friendliness, layout, functionalities, and overall experience of the site. We do that by using cookies. You can read more about cookies HERE. We also use your browsing data to recommend you products that we think you might like.

Marketing

In order for us to present you with the best possible fashion advice and most relevant news and marketing, we and our advertising partners use personal data to personalize the recommendations and promotions on our website and to show you relevant advertising on other websites, social media networks and apps.

Doing this, we use information about your use of our websites and services including information such as order history, past correspondence and profile information. This information may be combined with other information which you have provided to our advertising partners or which they have collected themselves. Our partners may use cookies to collect information when you visit our website. Read more about the cookies used on our website HERE.

You can always object to our processing of your personal data for direct marketing purposes, including profiling, by contacting us at info@dakotamidleton.com

Below you can read more about how we personalize our marketing towards our customer club members and through our marketing cookies.

1. Customer Club

If you have signed up to one of our customer clubs we use information about you to send you newsletters with offers, information about new styles, fashion guides etc., based on your preferences. You can read more about the membership in the specific customer club terms & conditions and privacy policy, which can be found HERE.

2. Cookie based marketing

Some of our marketing activities are based on cookies. Among other things, the marketing cookies that we use collect information about your style and size preference, device ID, geolocation based on your IP address and your general browsing behavior on our websites. These cookies also track which ads you have already seen, how many times you have seen them, whether you have clicked on any of them and whether or not you have placed an order after clicking. Further, some of the cookies will be able to track you also when you visit other websites or social media networks.

We use that information to personalize the recommendations and promotions on our websites and to show you relevant advertising on other websites such as social media networks and comparison shopping engines as well as on other applications. For instance, if you have looked at a specific pair of jeans, we may present you with adds for that pair of jeans or similar on your social media news feed.

In addition, we may also combine the information collected by cookies with your order history, past correspondence and other information you have provided us with for marketing purposes.

You can read more about our use of cookies HERE.

You can also opt-out of interest based advertising by visiting the following websites:

http://www.youronlinechoices.com/

http://www.youronlinechoices.com/

My Account

If you choose to create a personal customer account (My Account), you must provide us with your name and email address. You can also choose to give us your phone number and address. My Account provides you with an overview of you shopping bag and your order history. You can update or delete your account at any time by logging in.

My Account provides you with an overview of you shopping bag and your order history.

You can update or delete your account at any time by logging in.

Fraud prevention

We use the personal data submitted by you when you place an order for fraud detection and fraud prevention purposes. For those purposes we may also receive additional information from our payment solution partners.

Regulatory requirements

We use and store your personal data in order to comply with regulatory requirements, e.g. bookkeeping regulations.

Legal bases for collecting and using your personal data

We collect and use your personal data on the following legal bases:

1. Our performance of a contract, cf. GDPR article 6, 1 (b)
- Fulfilment of your order
2. Our legitimate interest, cf. GDPR article 6, 1 (f)
- Customer service
- Improvement of your user experience
- Fraud detection and prevention
- Analysis, user experience and development based on cookies
3. Your consent, cf. GDPR article 6, 1 (a)
- Customer club
- My Account
- Cookie-based marketing
4. Our legal obligations, cf. GDPR article 6, 1 (c)
- Regulatory requirements

3. SHARING PERSONAL DATA

In order to provide our services, we share personal data with our partners. We only share your data when this is allowed by law and all our partners are committed to keeping your data safe. Some of our partners are “data controllers” and others are “data processors”.

Data controllers

The below described partners are data controllers meaning that they are directly responsible for the processing of your data. We only share personal data to the extent it is required for performance of their services, e.g. shipping.

When you complete an order, your payment is handled by our payment solution partners. In order to be able to offer you these payment options, we will pass certain aspects of your personal information, such as contact and order details, in order for the payment providers to assess whether you qualify for their payment options and to tailor the payment options for you. You can find more information about these providers, including their terms and conditions and privacy policies on their websites.

Afterwards, your order is sent to our warehouse partner. When your order is packed and ready to ship, we share your name, address, email and phone number with our carrier partners to fulfil your delivery.

For marketing purposes, we may share non-reversible and encrypted (hashed) information about your use of our websites and services with our advertising partners who may combine it with other information that you have provided to them directly or that they have collected themselves. We also share information such as your IP address and order information with our affiliate partners to settle commission for their reference to our web shop.

Data processors

The partners described below are data processors who are only allowed to process personal data on behalf of us and according to our instructions.

Our technical service providers process your personal data when they have access to our databases or store personal data in their applications. These service providers include, for example, hosting providers, providers of our website platform and providers of message distribution tools.

In addition we have partners who provide tools related to customer service and customer experiences, e.g. a chat tool on our website or a customer experience feedback tool.

Finally, as part of our advertising campaigns we share non-reversible and encrypted (hashed) customer email addresses with social media networks and with other partners who will make the campaigns available to you on their websites or in your social media news feed.

Other situations where we share data

If we are obliged by law, a court decision or a decision of another authority, we will share personal data with the relevant authority or third party. We also report fraud incidents to the relevant law enforcement authorities.

4. TRANSFERRING DATA OUTSIDE THE EU

Some of our partners handle your personal data outside the EU. In such case we will always ensure that your personal data is still covered by an adequate level of data protection. Unless otherwise stated, the data transfer is conducted on the basis of the EU Commission’s Standard Contractual Clauses. The partners listed below are entities located outside the EU:

Yotpo (USA, UK and Israel under adequacy decision by the EU Commission)

Intercom (USA)

Google (USA)

Facebook (USA)

Sentry (USA)

Expo (USA)

In addition, some of our partners may use external subcontractors (sub-processors) located outside the EU. In such case, our partner is obligated to keep your personal data safeguarded. If you want specific information about these external sub-processors, please contact info@dakotamidleton.com

5. HOW LONG DO WE STORE YOUR DATA

We only store your personal data for as long as it is necessary to fulfill the purpose for which it was collected, to establish, defend or exercise legal claims or to comply with regulatory requirements, e.g. bookkeeping regulations in the countries where we operate. When this is no longer the case, the information will be deleted.

You can also request us to delete personal data. We will comply with such request unless we are obligated to store the information for regulatory reasons, the information is relevant due to a pending legal case/dispute or we have another legitimate basis for keep storing the data.

6. YOUR RIGHTS

When we collect and use your personal data you have a number of privacy rights. If you wish to exercise any of your rights, please submit your request to us at info@dakotamidleton.com

You can read more about your various rights below:

Right of access

One of the most important rights that you have is the right to request access to the data that we have registered on you. If you request access, we will provide you with a copy of your personal data.

Right to be forgotten

Another important right in terms of your relationship with us is that you have the right to be forgotten, meaning you can file a request asking that we delete the data that we have registered on you. We may not be able to delete all your personal data as we are required to continue to store certain data in order to comply with legal requirements or to establish, defend or exercise legal claims.

Right to object

You are entitled to object to the processing of your personal data on certain grounds. For example, you can object to the processing of your personal data for direct marketing purposes, including profiling.

Right to rectification

If you believe that the data we have registered on you is inaccurate or incomplete, please let us know and we will make sure to update your information.

Right to restriction

In combination with some of your other rights you can also request that we restrict the use of your personal data, e.g. instead of full erasure or during our assessment of your objection.

Right to data portability

You can file a request asking us to supply you with the personal data that you have provided to us in a structured, commonly used and machine-readable format and to transmit the data directly to a specific recipient.

Complaints

If you wish to lodge a complaint about how we handle your personal data, you can always contact our customer service team. You can also file a complaint with your local data supervisory authority.